These General Warranty Terms and Conditions govern the conventional warranties offered by Ideallux to its Customers. They:

  • may be supplemented, where applicable, by Special Conventional Warranty Conditions set out in the product data sheet or in any written agreements expressly entered into with the Customer;
  • do not apply where the Customer qualifies as a Consumer. In such cases, the mandatory provisions of the applicable Consumer Code, together with the Special Conventional Warranty Conditions contained in the Product data sheet, shall apply.

The warranty period for an Ideallux product is specified in the product data sheet and in the Warranty Summary. For information on the warranty period applicable to a specific product or on any particular limitations, please refer to the product data sheet, the Quick Start Guide or the Warranty Summary. Unless otherwise specified, the product is covered by a two-year warranty. The warranty period begins on the date of purchase, as evidenced by the invoice date. The operating limitations set out in Article 6 below shall apply.